Frequently Asked Questions
Quick links
Multi-factor authentication (MFA)
How to update your legal name with SF
How to update your employee contact information in the online directory
Overview
Click on a category below to see additional topics.
- General questions about Office 365
- How to login to Office 365
- How to add Office 365 to a mobile device
- How to install Office 2016 from Office 365 (webmail)
- Email client settings (IMAP)
- How to change your picture in Office 365
- How to access OneDrive for Business through Office 365
- How to set an away message (vacation message) through Office 365
- How to open a shared mailbox (generic email account) through Office 365
Passwords
- How do I change my password?
- How do I create a strong password?
- How can I test the strength of my password?
- How do I setup multi-factor authentication (MFA) on my SF account?
- How do I setup a YubiKey at SF?
Other security topics
- How do I import or export (backup) my bookmarks (favorites)?
- How do I archive email in Outlook?
- How to access OneDrive for Business through Office 365
- Additional information:
Phones
- How do I use a particular feature on my office phone?
- How do I make a long distance or international phone call on my office phone?
Voicemail
Video Conferencing
- How do I delete temporary Internet files (cache) stored in my browser?
- How do I delete cookies stored in my browser?
- How do I delete passwords stored in my web browser?
- How do I import or export (backup) my bookmarks (favorites)?
- How do I open a private browsing window in my web browser?
- How do I create my own faculty web page?
- How do I edit/maintain my department's web page?
- How do I report problems with the Santa Fe College website?
Microsoft Outlook
- What information do I need to setup an email program at home?
- How do I share my calendar with another Santa Fe employee?
- How do I archive email in Outlook?
- How do I set an away message (vacation message) in Outlook?
- How do I create a Contact Group (Distribution List)?
- How do I share my Contacts with others?
General/Miscellaneous