Overview
Information Technology Services (ITS) is a dynamic, creative and innovative organization that values positive customer relationships, quality services and open communications. To that end, ITS provides efficient and effective installation and support for the mainframe, network and telephone infrastructure of Santa Fe College. This includes desktop support to staff and faculty on this campus as well as all centers as a way of enabling change that adds value and creates opportunity for our college community.
Mission of ITS
To advance the efficient and effective use of information technology as a means of enabling change; change that adds value and creates opportunity for our college community.
Goals of ITS
- IT Infrastructure - Provide information technology infrastructure and systems to support the college's strategic mission.
- IT Service - Provide information technology support services to satisfy the needs of our college community.
- IT Performance - Guarantee appropriate use of information technology resources and quality services through continuous improvement.
- IT Staffing - Recruit, develop, assess and retain quality professionals enabling the college to maximize its investments in information technology.
Organization
Business
Chief Information Officer/Associate Vice President: Bill Penney
Program Support: Andrea Chapov
Info Tech Support Analyst: Michelle Jansen
Desktop Support
Manager: Fred Evans
Desktop Specialists Centers Support:
- Vacant
Desktop Specialists:
- Alan Braun
- Dennis Clement
- John Fitchue
- Tim Modisette
- Mike Ordish
- Phil Scarpace
Help Desk Specialist:
- Harry Reider
Developers
Director: Lucian Badea
Application Developers:
- Byron Burdette
- Steve Jensen
- Jasmine Snell
- Vacant
Senior Application Developers:
- Deanne Caldwell
- David Durand
DSS ETL Developer:
- Chris Simoneaux
Information Systems Administrator:
- Chris Cabrera
- Virginie Crisalle
- Sue Muggeo
- Nasrin Rezaei
- Vacant
- Vacant
Reports Developer:
- Erica Weil
Full Stack Developer:
- Chris Rodgers
Technical Architect:
- Vacant
Systems and Network
Manager: Ulysses Fann
Network Infrastructure Specialist:
- Vacant
Network Operations Engineers:
- David Beckner
- Vacant
Senior Network Computer Specialists:
- Brad Grant
- Phillip Hernandez
- Jose Gasteazoro (A/V Support)
Systems & Data Center Support Specialist:
- Vacant
Systems Specialists:
- John Caldwell
- Keith Nelson
- Tai Quach
- Matt Thompson