Overview
Information Technology Services (ITS) is a dynamic, creative and innovative organization that values positive customer relationships, quality services and open communications. To that end, ITS provides efficient and effective installation and support for the mainframe, network and telephone infrastructure of Santa Fe College. This includes desktop support to staff and faculty on this campus as well as all centers as a way of enabling change that adds value and creates opportunity for our college community.
Mission of ITS
To advance the efficient and effective use of information technology as a means of enabling change; change that adds value and creates opportunity for our college community.
Goals of ITS
- IT Infrastructure - Provide information technology infrastructure and systems to support the college's strategic mission.
- IT Service - Provide information technology support services to satisfy the needs of our college community.
- IT Performance - Guarantee appropriate use of information technology resources and quality services through continuous improvement.
- IT Staffing - Recruit, develop, assess and retain quality professionals enabling the college to maximize its investments in information technology.
Organization
Business
Chief Information Officer/Associate Vice President: Bill Penney
Program Support: Vacant
Info Tech Support Analyst: Michelle Jansen
Help Desk Support
Manager: Betty Haddock
Help Desk Specialist:- John Fitchue
- Harry Reider
Student Service Connector:
- Jalena Camps
- Debbie Cruz
- Jordan Lewis
- Lorne Miner
- Keith Pina
Developers
Director: Lucian Badea
Systems Specialist - Linux:
- Steve Jensen
- Chris Cabrera
- Virginie Crisalle
- Sue Muggeo
- Nasrin Rezaei
- Deanne Caldwell
- David Durand
- Garrett Mossl
- Chris Simoneaux
Reports Writer:
- Erica Weil
Full Stack Developer:
- Byron Burdette
- Chris Rodgers
Technical Architect:
- Victor Josey
Systems, Network and Desktop
Director: Ulysses Fann
Network Operations Engineers:
- David Beckner
Senior Network Computer Specialists:
- Brad Grant
- Jose Gasteazoro (A/V Support)
Systems Specialists:
- John Caldwell
- Allen Luck
- Keith Nelson
- Tai Quach
- Matt Thompson
Desktop Specialists:
- Dennis Clement
- Tim Modisette
- Mike Ordish
- Rion Pickett
- Phil Scarpace