<?xml version="1.0" encoding="UTF-8"?><item href="/news/archive/2024/01/09/what-is-an-ombudsperson.html" dsn="blogs"><featured/><pubDate>01/09/2024 12:52:00 PM</pubDate><title>What is an Ombudsperson?</title><description/><author>Erik Handy</author><image><img src="/_media/wp-content/uploads/2023/12/120417_FinalsStudy_03-1024x661.jpg" alt="A person sits against a tree as they read a book on Santa Fe College' Northwest Campus"/></image></item>