Student Refunds

Students due refunds are not required to submit refund requests, as refunds are automatically processed. If there is an amount due to the College, that amount will be deducted from any refund.

1. Financial Aid Disbursement/Refund
2. Tuition and Fees Refund
3. BankMobile

Financial Aid Disbursement/Refund

Financial Aid awards begin disbursing no earlier than three (3) weeks after the start of each term. A chart of estimated disbursement dates can be found under Disbursements on the Financial Aid page. Once the Financial Aid Office verifies your eligibility, Student Financial Services will process your refund, which will be disbursed through BankMobile. All tuition and fees, book charges, and outstanding obligations will be paid before a refund is issued.

Please contact the Cashier Office with any questions regarding where your refund is after your financial aid has processed.

Tuition and Fee Refunds

Santa Fe College refunds the full amount of tuition and fees paid for courses dropped on or before the established drop date for each term. During Fall, Spring, and Summer full sessions, this period is the first five (5) days of a term; during A & B sessions, this period is the first three (3) days of a term. Refer to the College Calendar for official college dates.

Once you drop your course(s), your refund will be disbursed via BankMobile no earlier than three (3) weeks after the drop period has ended. You must drop your courses on or before the drop with refund date to receive a full refund.

Refund Policy Additional Information

• There is an automatic 100% refund of payment for classes that are dropped by the established drop date for each term.
• Refunds for students receiving federal Title IV financial aid will be made in accordance with the Federal Return of Title IV Funds Policy. Any aid that is not earned must be returned to its source.
• Payments made with cash, money order, check, debit/credit cards will be refunded to the student through BankMobile according to the refund preference the student selected. If tuition and fees were paid with a personal check, the refund will be processed once your check has cleared the bank.
• Payments made by by external funding sources (third-party, sponsor, donor, scholarship, etc.) are reimbursed directly to that agency.
• Payments made for Community Education courses will be will be reimbursed by check to the address on record.

Students who believe extenuating circumstances justify an exemption to the policy may complete a Petition. Petitions may be granted in the event of an exceptional unforeseen circumstance (documented medical reasons, death in the immediate family, or involuntary call to active duty military). Deadlines apply, please contact Registrar's Office for more information.

BankMobile

BankMobile is our third party provider used to process student disbursements. The College's contract with BankMobile, a Division of Customer Bank, can be viewed here.

All registered students will receive a notification which provides information on how you can select an electronic refund preference. In addition, you will receive an email from our refund service provider BankMobile describing your electronic refund options. Students can select how they prefer to receive refunds from BankMobile approximately one week prior to the start of their first semester enrolled at Santa Fe. Selecting an electronic refund preference is simple:

1. Log in to your eSantaFe account
2. Click the Finances tab
3. Click Manage Funds to make your selection

If you do not select a preference your refund or financial aid may be delayed getting to you. You will be mailed a paper check from BankMobile, after 11 days, if no selection is made. Regardless of whether you anticipate that you will receive a refund, it is important to select a refund preference with BankMobile. We may unexpectedly have a refund for you in the future! After all, it may be necessary to drop a class, a class may be cancelled, or you may simply receive a scholarship or assistance you were not anticipating. Selecting your preferred method to receive refunds from SF ensures you will always receive your refunds in a timely manner.

If you already have an active BankMobile Vibe account or wish to make changes to your refund preference after you have made your initial choice, log in then select Refund Preferences.

Please visit BankMobile FAQs for easy answers to your questions, a self-service database containing answers to frequently asked questions, or for additional information.