New to online courses?
This is a quick guide to help you get prepared for them. Please read through the guide below, which includes useful links and videos for you to be successful online.
Which class is right for me?
Access and read your SF email
College communications and emails from your instructors will come to your official Santa Fe College email (name@go.sfcollege.edu). Make sure you read it frequently. You can access it by visiting the College website and selecting Office 365 from the top left-hand menu or by using the Student Resources webpage and clicking on the Office 365 button. The Student Resources page also has many helpful links for you to use.
Get familiar with Canvas
- Watch how to log into Canvas
- Go to the College website and select Canvas from the top left-hand menu to log in
- Open the Canvas 101 course in Canvas to learn basic components of this system
- Download the Canvas Student App (Android or Mac) to your phone or tablet/iPad
- Use the Canvas Student Guide to find answers for specific questions
- Email canvashelp@sfcollege.edu for Canvas Help
- Make sure to include your course, section number, SF ID number, and a description of your problem so we can help you faster
- Phone the Santa Fe College Contact Center at 352-395-5000 if you have technical issues and read their FAQs
Ways to be successful online
- Watch how to be successful online at SF and see how the Learning Commons can help
- Success tips for online
- What do good online students do?
- Resources and services for online students
- Learn Zoom
- Zoom allows for real-time meetings, virtual office hours, and can be recorded for future viewings. To see what it looks like, view a sample Zoom recording.
- Check out this Zoom video tutorial.
- Learn Microsoft Teams
- Teams allows you to have real-time meetings, share Office 365 documents, share files, chat, and more
- View Microsoft’s Teams training videos
- Everyone at Santa Fe College (including you) has access to Office 365 and can immediately start using Teams
Online Tests and Remote Proctoring
Some students may now be required to use Honorlock as the remote online proctoring tool for exams. View the information below. Make sure you are completely ready and have prepared your computer for taking the test using Honorlock. We strongly recommend taking the practice exam if your instructor has set one up to get ready.
- Most exams will be launched out of Canvas. Log into Canvas to begin your exam. You can always log into Canvas from the main Santa Fe College website in the upper-left corner. If your instructor provides different information about beginning your exam, follow that.
- Honorlock requires a computer (laptop or desktop), webcam, and microphone. Please note that most webcams have a microphone integrated into them. You cannot use Honorlock on mobile devices (phone) or iPads.
- You must also provide an identification card to verify your identity before you can start the exam. You can use any government issued ID (e.g., driver license or passport) or a student ID that has your photo.
- You must take your exam in a setting where you are alone.
- Honorlock offers multiple ways to get support. We recommend using their Live Chat (both before and during any exam). You can also contact them using email (Support@Honorlock.com).
- SF is now paying for Honorlock for students. If you are prompted to pay for your test, please use one of the support options listed above to contact Honorlock customer service and they can waive the fee for you. Students who pay for Honorlock tests will NOT be reimbursed for this expense.
- Honorlock requires the use of Google Chrome during the exam. If you do not have it on your computer, use the link in the previous sentence to download it. You will be also be asked to download an extension to Chrome that enables Honorlock. Chrome will work on both PC and MAC computers. The Student Guide walks you through the process. If you have any issues with the browser extension, you may need to create a new profile within Google.
- You do not have to schedule any appointments with Honorlock in order to take your exam. Simply start the exam and then use the directions to take it provided by Honorlock.
- Please contact your instructor if you have any questions about this process before you begin taking your exam.
- If you are taking a Canvas quiz, use the regular directions. If you are taking an exam in a third-party publisher website (Pearson, McGraw-Hill, Cengage, etc), use the universal exam directions.
- Review the Honorlock student knowledge base before you start your exam
- starting exams
- during exams (calculator and file upload)
- after exams (exam submission and removing Honorlock extension)
Review the Honorlock Student Privacy Statement and watch how Honorlock protects student privacy. You can also view the Honorlock student privacy FAQs.
Northwest Campus Testing Center and Assessment Center
The Testing Center is open. The schedule is:
- Mondays - Thursdays open 8 a.m. - 8 p.m.
- Fridays open 8 a.m. - 4:30 p.m.
- Saturdays and Sundays open 2 - 6 p.m.
The Assessment Center is open Mondays-Fridays from 8:30 a.m. - 4:30 p.m. Currently, all placement exams should be taken at the Assessment Center. Online placement tests can still be taken during this time. Please visit the Assessment Center page for more information.
Library Remote Services
The L.W. Tyree Library will continue to support students with research help via phone, email, and chat. If you have a question about library services or about any aspect of research, please use the following methods.
- By Phone: 352-395-5409 (leave a message and you will receive a return call)
- By Text: 352-533-5545
- By Appointment: schedule a research consultation (appointments by phone or by Zoom)
- By Email: reference@sfcollege.edu
- By Chat: Chat with a librarian.
Learning Commons Tutoring and Success Coaching
The Learning Commons will continue to support students with academic success coaching in person or via an online format. Visit the Learning Commons Canvas course to access tutoring sessions directly.
Success Coaching
Trained academic coaches will continue to partner with students to assist them with goal-setting, developing action plans, and study strategies.
To schedule an online meeting with an academic success coach, email academicsuccesscoaching@sfcollege.edu or call 352-395-5176.
To access online Academic Success Coaching:
- Students can connect with coaches using Microsoft Teams which is available to faculty, students, and staff as part of the Microsoft Office suite. At the time of the scheduled appointment, students should log into their student email and follow these directions to start a video chat. For more information on Academic Success Coaching, visit Academic Success Coaching.
Online Tutoring Support
Notes for connecting with Tutors:
- Students will be put in a "waiting room" until the tutor is available to help them. If a tutor is temporarily not available, a message "The meeting has not started" will show on the screen. Please check back later.
- Tutoring hours are subject to change. Please see the Tutoring Services page for more information.
- If you need assistance using Zoom, please visit Zoom's Getting Started page.
Subjects
American Sign Language (ASL) Online Tutoring
For online tutoring assistance in ASL, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Olubunmi.Oguntolu@sfcollege.edu for questions or additional assistance.
Anatomy and Physiology / Microbiology Tutoring
For online tutoring assistance in Anatomy and Physiology and Microbiology, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Larry.warren@sfcollege.edu for questions or additional assistance.
Biology/Chemistry Tutoring
For online tutoring assistance in Biology and Chemistry, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Larry.warren@sfcollege.edu for questions or additional assistance.
Business Tutoring
For tutoring assistance in Accounting and Economics, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Larry.warren@sfcollege.edu for questions or additional assistance.
Chinese Tutoring
For online tutoring assistance in Chinese, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Olubunmi.Oguntolu@sfcollege.edu for questions or additional assistance.
French Tutoring
For online tutoring assistance in French, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Olubunmi.Oguntolu@sfcollege.edu for questions or additional assistance.
Math and Statistics Tutoring
Math and Statistics Tutoring
For tutoring assistance in Math or Statistics, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Larry.warren@sfcollege.edu for questions or additional assistance.
Physics Tutoring
For tutoring assistance in Physics, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Larry.warren@sfcollege.edu for questions or additional assistance.
Spanish Tutoring
For online tutoring assistance in Spanish, visit the Learning Commons Canvas course to access the Zoom links.
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Olubunmi.Oguntolu@sfcollege.edu for questions or additional assistance.
Writing Tutoring
For tutoring assistance in Writing, visit the Learning Commons Canvas course to access the Zoom links.
When you begin the session, a writing tutor will provide you their Santa Fe College email address for you to submit your paper.
- Make sure to save your paper as a MS Word document (.doc or .docx).
- Email your paper as an attached document from your Santa Fe College student email account (yourname@go.sfcollege.edu). Emailing from other accounts may not reach the writing tutors. Please do not use tutor emails for other purposes.
- Title subject line: Paper Conference Your Name (Paper Conference Caesar St. Bernard)
- In your email provide your
- Full Name
- SFID
- Course and Section
- Course Instructor
- Assignment Instructions
Hours of availability:
Please see Tutoring Services, as these hours are subject to change.
Email Olubunmi.Oguntolu@sfcollege.edu for questions or additional assistance.