If you have a question that is not answered here, please send an email to firstname.lastname@example.org.
Q) Where do I log in?
A) Please view these log in directions.
Q) What if I forgot my password?
A) Use this Forgot Password link to reset your password.
Q) When will I be able to see my class in Canvas?
A) Your online classes will appear on the first day of the term. Hybrid and web-enhanced courses will appear once your instructor publishes them. If you need information about your class before it starts, you should refer to the Course Information Pages. Select the term and scroll down to your class and instructor.
Q) How do I get started?
A) On the first day of class, log into Canvas and read any announcements on your dashboard. Click on the Dashboard link (on the left) to go into each class to look for specific directions and information from your instructor. Many instructors require you to complete work within the first few days of an online course to establish attendance, so don't wait to start participating.
Q) How do I customize my settings?
A) Click the Account link on the left corner. Click the Setting link, also be sure to click the Notifications link and set them to your liking. We recommend that your notifications for Canvas email and announcements are set to notify you by email immediately.
Q) What are the computer specifications for using Canvas?
A) Here is the list provided by Canvas.
Q) Where can I get help?
A) From any where within Canvas there is a Help link in the blue global navigation. In that area, you will find a link to the searchable Canvas Guides which provide step-by-step directions for all the tools and features of Canvas. There is also a link to a SF Online Problem Report for technical assistance. If you have a question about course content or getting access to a quiz/test, contact your instructor.
Q) How do I register for an online course?
A) You register for an online course just like any other course; just log in to eSantaFe. Online courses will indicate Online as the campus.